Select language
Road Rage Awareness for Professional Drivers
Whether you're feeling it, causing it or on the receiving end, this course prepares you to deal with road rage.
$35 +GST per person ($40.25)
4 x $8.75
Road Rage Awareness for Professional Drivers
Whether you're feeling it, causing it or on the receiving end, this course prepares you to deal with road rage.
If you operate a fleet of branded vehicles, road rage is a health and safety risk you're legally required to manage.
Most drivers get annoyed on the road from time to time. For professional drivers, that frustration is amplified: you're out there far longer, under more pressure, and often on a clock. When things go wrong, the consequences aren't just personal. They affect your vehicle, your brand reputation, and your business.
This course gives your drivers three things:
- Understanding their own reactions. Drivers learn what triggers road rage, including the stress they bring from outside the cab, so they can recognise when they're about to tip over the edge, and pull back before it becomes a problem.
- An honest look in the mirror. The course covers the driving behaviours that frustrate other road users, including habits your drivers may not realise they have. Fewer triggers mean fewer incidents.
- A practical toolkit for staying safe. When another driver turns aggressive, your drivers will know exactly what to do, what to say, and how to handle the aftermath, including recording, reporting, and their own recovery.
The course covers New Zealand law, Health and Safety at Work Act 2015 obligations for fleet operators, and post-incident reporting, all in plain language that works for drivers from any background.
Who is this course for?
- All drivers - private and commercial - of cars, vans, utes and heavy vehicles.
- People who work on or next to roads in traffic control, road repair and construction, and utility repair.
What will you learn?
- How to redirect your own road rage into less damaging thoughts.
- How to adjust your driving style to reduce the chance of triggering road rage in others
- How to de-escalate potential road rage situations
- What to do if you're a victim of a road rage incident.
-
What are the advantages of doing this road rage course online?
- Do it in your own time
- Language and literacy support
- Course access for 6 months gives you plenty of time to get through the materials, as well as go back and review it later
- Easy management and reporting
- Download a certificate of achievement when the course is completed
- Company owners can easily manage multiple trainees
- Free setup and support
-
What do you get at the end of the course?
What do you get at the end of the course? A certificate of achievement
What are the advantages of doing this course? Reduce the risk of being involved in a road rage incident
Do you need any materials for the course? No
-
Language and literacy support
- Video subtitles/captions are available for all videos - see above for the list. Choose the language in the video.
- Questions: 76 languages are available - check the language option at the top of the page (note that written answers must be in English).
- Question audio: play audio of every question in English
- Documents: English
- Some captions are AI-generated and, as such, may have occasional errors.
-
Optional modules
Up to three of the modules can be disabled for your trainees if they are not relevant. This can reduce the time of the course by around 17 minutes, down to 45 minutes.
Conflict de-escalation basics - many companies do separate training for this. The module is a good overview, but not a substitute for a full course
After the incident: report, record, recover - this module sets out steps after a road rage incident has happened. If your company has its own SOPs or guidelines, this module might contradict them, so could be disabled.
Calming strategies that work behind the wheel - some companies provide alternative methods for dealing with this. Also, this module may not be so relevant if the issue is road rage directed at your team as opposed to by it.
-
What do our clients say?
"The Road Rage training module was a real eye opener and provided some good insights into my own driving behaviours. It provided appropriate tips for dealing with road rage incidents, but more importantly how to reduce the risk of something minor turning into an incident. This is a great tool for our professional drivers and is now available to them to complete upon request or post incident." Gerard Anngow, Foodstuffs South Island
"The course is relevant for our training advisors in their day to day jobs travelling to multiple sites. It serves as a good reminder of what's at stake and how their actions reflect on our organisation. The techniques for recognising anger and de-escalation are really useful."
Wayne, BCITO.
$35 +GST per person ($40.25)
4 x $8.75
Course provided by
DT
DT is NZ's largest supplier of online vehicle and workplace training, helping hundreds of thousands of people improve their skills.
Training modules
Road rage preparedness
-
Understand where normal frustration ends and aggressive driving begins, and where aggressive driving crosses into criminal behaviour under New Zealand law.6 minutes
-
Find out how the stress, fatigue, and pressures of daily life affect how you drive, and what happens in your body when anger takes hold behind the wheel.7 minutes
-
Discover the three main categories of road triggers and why simply recognising your own patterns puts you in a much stronger position to stay in control.7 minutes
-
See how common driving behaviours affect other road users, and consider how your own actions behind the wheel might be received when others are under pressure.5 minutes
-
Understand how quickly a moment on the road can become public, and what to do (and not do) if someone films you while you're driving a work vehicle.6 minutes
-
Learn a practical technique for changing the story you tell yourself about other drivers' behaviour, and why it protects you more than it protects them.5 minutes
-
Explore the in-the-moment techniques that actually work when anger starts to build, including what the research says drivers find most effective.6 minutes
-
When conflict is directed at you, the rules change. Learn the responses that keep you safe and the actions most likely to make a bad situation worse.6 minutes
-
If a situation moves outside your vehicle, how you stand, speak, and move can determine how it ends. Learn the basics of staying safe in a face-to-face confrontation.5 minutes
-
Understand the additional obligations that come with driving for work6 minutes
-
Knowing what to do in the hours and days after a road rage incident is as important as knowing how to handle it in the moment; this module covers all three steps.6 minutes
Road Rage Awareness for Professional Drivers
Whether you're feeling it, causing it or on the receiving end, this course prepares you to deal with road rage.
$35 +GST per person ($40.25)
4 x $8.75