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Fast and effective training for operators of walk-behind forklifts. If you have a pallet jack, walkie stacker, straddle truck or any variation of pedestrian-operated forklift, your operators and business would benefit from our comprehensive online theory training.
This course will give your operators a competency certificate that meets your Health and Safety at Work Act 2015 requirements to provide training and induction.
Use our online training for first time operators, and also as a refresher for operators needing their 3-yearly renewals.
The course covers:
Experienced instructor, Stan Chesswas, explains the safest and most compliant techniques for using a pedestrian-operated forklift (POF). He also provides a number of the tips and tricks you won’t find in handbooks.
Who is this course for? New POF operators needing to learn how to use a POF safely and effectively; experienced operators needing their 3-year renewal; supervisors wanting to monitor their POF operators’ performance. Make sure your new operators also get lots of practical training on the POF under supervision.
Does the course cover all types of pedestrian-operated forklifts? The theory for safe operation is the same regardless of what type of POF you use. The only difference is that you must provide specific practical induction and training on each piece of equipment that your operators use. This can be done internally, by the manufacturer/distributor, or by an external trainer.
How long before an operator should repeat this training? The Approved Code of Practice recommends three years. But you can get operators to repeat their training as often as you like. Don’t leave it longer than three years as you need to be demonstrating that you are providing on-going training and induction for HSWA2015 compliance.
I have always used an external accredited trainer. Isn’t this a legal requirement? No. It is not a mandatory requirement of the Approved Code of Practice. You can choose to use an accredited trainer if you know an excellent one. Competenz provides a list. But by using our online training you know you are getting excellent, consistent training every time.
The same argument applies to any external trainer whether accredited by Competenz or not. There's nothing in law that stops you doing the competency training in-house. The Approved Code of Practice has a set of recommendations, but they are only guidelines.
So why is in-house training better than using an external trainer? The Health and Safety at Work Act 2015 allows you to comply with the Act in the way that is best suited to your company's requirements, as long as the method doesn't deliver a worse health and safety outcome than the recommendations in the Code. Online learning is more in-depth, more inclusive with our translations and audio recordings, and can be repeated as many times as is necessary to gain understanding. Doing internal practical assessments on your own machines and in your own working environment gives you an understanding of your operators’ skill levels and allows for ongoing monitoring. If you send them out for training you don’t see what they are learning or get a benchmark for their measuring their operating skills on a day to day basis.
The practical checklist is straightforward to follow and tests the operator's competence on the day of the assessment.
Do I have to do NZQA unit standards? Not for the operator's certificate.
How do you prove that a person has done the training when it's online? We recommend that your operators do the training at your premises (either on your computers or tablets or using their smartphone) so that you can ensure it is them doing the training and not another person. Our clients tend to schedule convenient, short sessions where an operator can use those facilities.
Trainer Stan Chesswas has over 30 years of hands-on experience as an operator and instructor in New Zealand and Australia.
The background to what you need to know to be a successful operator of pedestrian-operated forklifts
The different types of pedestrian-operated forklifts and how to check them
Safe operation in the workplace