• A TR Group Site
  • Help
  • Cart
Driving Tests DT logo small
Driving tests
  • Learner licence
    • Car
    • Motorbike
    • Heavy vehicle
    • Learner Licence Plus
  • Courses
  • Tourist
  • Resources
  • Learn
  • Resources
  • Learner licence
    • Car
    • Motorbike
    • Heavy Vehicle
    • Learner Licence Plus
  • Your courses
    • Enrolled courses
  • View all courses
  • Tourist
  • Resources home
  • iOS application
  • Android application
  • Contact us
  • Terms and conditions
  • Privacy
  • Home
  • /
  • Resources
  • /
  • Forklift
  • / What must supervisors of forklift operators know?

What must supervisors of forklift operators know?

If you’re a supervisor of forklift operators, you have obligations under the Health and Safety at Work Act 2015. You can’t plead that you sent your operators to a training course off-site and use that as an excuse for poor practices in the workplace; you are responsible for how they operate regardless. This is part of the primary duty of care in the Act.

So, it’s often a shock to supervisors when they are told this. If you’re a forklift supervisor and you don’t know what good forklift operation looks like, then there are options:

  1. Do our online forklift operator’s licence course
  2. Read your company’s SOPs and ensure that they are complied with
  3. Read the Approved Code of Practice and the Good Practice Guide.

Once you’ve done that, you’ll know what you are looking for. Often, poor forklift driving develops over years of shortcuts and bad habits. It’s your role to break those habits and build pride and confidence within your forklift operation team.

You can break down your duties into four categories:

  1. Checking the forklift is safe to use
  2. Safe stacking and destacking
  3. Safe driving
  4. Safe shutdown

Checking the forklift is safe to use

The forklift should be checked daily (if it’s being used daily), or on days that it will be used. Use a pre-start checklist. One is available from our forklift operator’s certificate course. Are there processes in place so that this happens at the beginning of the shift? If not, you can create one.

Forklifts that are damaged or dangerous should be tagged out and not used until they are repaired.

Safe stacking and destacking

Are the forklift operators careful with the goods?

Do they bump the forklift or the load into racks or other objects?

Are the forks all the way into the pallet?

Are they loading evenly on each fork?

Do they understand the load plate and the capacity of the forklift?

Safe driving

Do they stick to the speed limit?

Do they use the horn when required?

Do they look over their shoulder and not rely on the mirrors when reversing?

Are they travelling in reverse with a load that obscures their vision forwards?

Are the forks tilted back when travelling?

Are they aware of other pedestrians and vehicles in the workplace, and respect give way rules?

Do they have a current forklift operator’s certificate (forklift licence) and F endorsement (if driving on a road)?

Are they using the inching pedal correctly?

Are they using 3 points of contact when getting on and off the forklift?

Do they climb on and off the forklift the correct side and the correct way?

Do they wear the seatbelt?

Do they drive smoothly?

Safe shutdown

Are they parking the forklift in a safe place that doesn’t block emergency exits?

Are they parking the forklift with the fork tips on the ground and the wheels straight?

Is the key removed and the handbrake on?

Do you have a refuelling or recharging guide or a specific person that does it?

If you can ensure that all of the above are followed, then you’re well on your way to a safer workplace with forklifts.

driver training courses
By Darren Cottingham

Darren has written over 3000 articles about driving and vehicles, plus almost 500 vehicle reviews and numerous driving courses. Connect with him on LinkedIn by clicking the name above

‹ A guide for motorcyclists riding with heavy vehicles and cars
Understanding Truck Drive Axles: A Comprehensive Guide ›
Posted in Forklift
Recent Resources
  • How do you operate an excavator safely in the rain?
  • The Impact of Weather Conditions on Safe EWP Operation
  • Acoustic Emission Testing for Fibreglass Booms: Why It Matters
  • The Evolution of Gantry Cranes in Modern Manufacturing
  • Understanding Load Capacity and Weight Distribution on EWPs
  • How do you efficiently dig a trench? Tips from the pros
  • How to Choose the Right EWP for Your Project: A Comprehensive Guide
  • Pre-Operational Inspection Checklist for Gantry Crane Operators
  • The Importance of Harness Systems When Working on Boom Lifts
  • Safety Procedures for Working Near Power Lines with EWPs

Licences and Courses

  • Car
  • Motorbike
  • Heavy Vehicles
Car
  • Core
  • Behaviour
  • Parking
  • Emergencies
  • Road position
  • Intersection
  • Theory
  • Signs
Motorbike
  • Bike-specific questions
  • Core
  • Behaviour
  • Parking
  • Emergencies
  • Road position
  • Intersection
  • Theory
  • Signs
Heavy Vehicles
  • Class 2
  • Class 3-5
  • Core
  • Behaviour
  • Parking
  • Emergencies
  • Road position
  • Intersection
  • Theory
  • Signs

Vehicle and workplace training

  • About
  • Resources
DT Driver Training TR Group
About
  • About us
  • Contact us
  • Privacy Policy
  • Terms and Conditions
Resources
  • Homepage
  • Driving Tests Android App
  • Driving Tests iPhone App
  • Getting your learner licence
DT Driver Training TR Group
Copyright 2010-2025 DT Driver Training Ltd, PO Box 12541, Penrose, Auckland, 1642. All rights reserved. Questions and images are used with permission from NZTA; question answers are proprietary.